Industry Technology Products IT management platform CEO Assaf Resnick (2012–) Headquarters Palo Alto | Area served Worldwide Website Official Website Founded 2012 Type Privately held company | |
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Founders Assaf Resnick (CEO), Elik Eizenberg (CTO) | ||
BigPanda is a technology company headquartered in Palo Alto, California. The company's flagship product is an IT systems management platform that aggregates and correlates IT alerts to create high-level IT incidents. BigPanda is used by IT organizations, DevOps teams, Site Reliability Engineering (SRE) teams, and Network Operation Centers (NOCs) to improve the availability and performance of applications. The company is venture-backed by Sequoia Capital, Mayfield, and Battery Ventures. BigPanda is based in Silicon Valley and has an office in Tel Aviv.
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History
BigPanda was founded in 2012 by Assaf Resnick (CEO) and Elik Eizenberg (Vice President of Research and Development) in Mountain View, California. The company remained in stealth until October 2014 when they officially launched their platform. At the time of the launch, BigPanda also announced that it had raised $7 million in Series A funding from an investment group which included Mayfield and Sequoia Capital. In October 2015, BigPanda raised an additional $16 million in a Series B funding round led by Battery Ventures, which also included both Mayfield and Sequoia. Scott Tobin of Battery Ventures joined BigPanda's board as part of the investment. As of October 2015, BigPanda's customers include PayPal, Wix, Cisco, Caesars Entertainment, and others.
Products
BigPanda's flagship product is a SaaS-based data science platform for IT incident management that monitors, analyzes, and correlates machine alerts to create high-level IT incidents. It integrates with existing IT infrastructure monitoring tools, including traditional monitoring systems from HP and IBM along with others like New Relic, AppDynamics, Splunk, Nagios, Zabbix, Amazon CloudWatch, and more. The platform also integrates with several deployment and configuration management tools like Chef, Ansible, Puppet, and others.
The platform uses clustering algorithms to aggregate data across multiple monitoring systems, normalize them into a single consistent data model, and then compressing multiple alerts into consolidated incidents that are displayed based on their relative importance. The software is designed to display only the most important alerts and incidents[2][3] to specific users based on their preferences using AutoShare rules and outbound sharing channels including Slack, HipChat, JIRA, ServiceNow, email, and SMS.