Supriya Ghosh (Editor)

BeAnywhere

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Type
  
Privately held company

Headquarters
  
Austin, Texas

Industry
  
Computer Software

Key people
  
Kevin Thomson (CEO)

Founded
  
Lisbon, Portugal (1996)

Products
  
Remote Access & Support software Remote Monitoring and Management software

BeAnywhere is a cloud computing company, focused on the development of cloud-based Advanced Remote Solutions. It has two main products: BASE (BeAnywhere Support Express) and inSight. BeAnywhere's software provides remote Access, Support, Management and Monitoring to workstations, including technical support, desktop sharing, file transfer, and administration tools.

Contents

True to a Software-as-a-Service Business Model, all BeAnywhere updates are free to subscribers. It is also available a 14-day trial with full features and a free professional version with limited number of sessions. BeAnywhere is compatible with iOS, Android, OS X and Microsoft Windows and it can also be used through a Java-based web console.

History

BeAnywhere was a Portuguese company owned by Ruben Dias with special focus in the development of advanced remote solutions. Before BeAnywhere, Dias had founded Euro Carisma, a computer security company which, within five years, had become one of the first Country Partners of Panda Security, a leading Anti-Virus software vendor. This background in information technology motivated Dias to found BeAnywhere in 1996. Since then, the company has expanded into the Brazilian and Portuguese Markets, and continues to show growth.

  • 1996 - BeAnywhere was founded. It is the only remote access software producer based in Portugal;
  • 2002 - Started developing the protocol for the group's internal use;
  • 2008 - Started concept for a corporate version of BAPE (future BASE - BeAnywhere Support Express - product);
  • 2012 - First steps to test international markets with BASE;
  • 2013 - Started BeAnywhere inSight development;
  • 2014 - BASE reaches 3 million sessions. Open offices in Canada;
  • 2015 - BeAnywhere inSight commercial launch. BASE reaches 9 million sessions.
  • 2015 - BeAnywhere has been acquired by SolarWinds.

    • Main Features

    The main features of BeAnywhere's software are:

  • Desktop sharing, enabling access to and control of any computer, regardless of geographic limitations. The only requirement is an internet connection. The software also allows unattended remote access.
  • File Transfer facilities, enabling the transfer of files between remote and local machines.
  • An Admin Area, with options and configurations allowing managers to control technicians and support hours, view reports, create inquiries and perform other business administration tasks.
  • In-session chat and VoIP facilities, enabling VoIP calls with clients and collaborative tech sessions.

    • The software requires no installation and works regardless of firewalls and other hardware configurations.

    Security

    The whole session (all of its content, including but not limited to Remote Desktop, VoIP, File transfer…) is sheltered by a Proprietary protocol, with guaranteed global security by the Rijndael algorithm – Advanced Encryption Standard or (AES) – using a 256bits cipher, whether when establishing the session (the subsequently used key exchange is protected by an SSL based in AES-CBC with TLS v1.1) or all the way through it. Additionally, all commands containing images, Computer keyboard and Mousestrokes, File transfer and Clipboard information have a Digital signature. All encryption is based on an end-to-end negotiation, preventing the transferred information from being intercepted or decoded it in the gateway. The encryption keys are randomly generated in each session between the Viewer and the Applet or the BASE Agent. The client can also configure a Master-Password or choose Windows Account authentication, as well as requiring a previous authorization for the machine user to launch of the session.

    References

    BeAnywhere Wikipedia
    (Text) CC BY-SA