| NYSE: ATTO|
| Business Process Outsourcing|
Customer Care Solutions, Sales, Credit management, Back Office, Service Desk, Technical Support
ATTO (NYSE) US$ 8.70 +0.40 (+4.82%)27 Feb, 4:00 PM GMT-5 - Disclaimer
Alejandro Reynal Ample (2011–)
Atento is a Luxembourg based multinational provider of CRM BPO services. The company is among the top three providers globally, based on revenues. Atento operates in 13 countries and employs approximately 154,000 people.
Atento was named one of the 25 best multinational companies to work for by the Great Place to Work Institute in 2013 and 2014.
According to the Magic Quadrant 2013 ranking, Atento is one of the leaders in the area of Customer Management Contact Center BPO.
In order to reinforce its partnership with Telefónica, in 2012 Atento signed the MSA with a nine-year term through 2021, which includes annual minimum revenue commitments in all jurisdictions (except for Argentina).
December 12th, 2012. Telefónica and Bain Capital closed the deal for the acquisition of Atento for €1,051 million euros.
September 12th, 2014. Atento announces launch of initial public offering
December 11th, 2014. Atento announced the sale of its operations in the Czech Republic to Comdata SPA
Atento has 93 contact centers in 13 countries: Argentina, Brazil, Chile, Colombia, El Salvador, Guatemala, Mexico, Morocco, Panama, Peru, Puerto Rico, Spain, United States and Uruguay.