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you can t lead with your feet on the desk by ed fuller
You Can't Lead With Your Feet on the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits (ISBN 0-470-87961-0) is a book by Edwin D. Fuller, first published by John Wiley & Sons, Inc. in 2011.
Contents
- you can t lead with your feet on the desk by ed fuller
- About the author
- Reception
- Publishing Information
- References
In "You Can't Lead With Your Feet on the Desk", Fuller offers insight into how he and his small team of “pioneers” built Marriott International into a leading global hotel chain, expanding overseas business from 16 hotels in six countries, grossing $325 million, to nearly 400 properties across 70 countries with $7B in revenues. J. W. Marriott, Jr., Chairman and CEO of Marriott International authored the foreword, stating “Ed shares scores of personal anecdotes from a 40-year corporate career, along with those of other leaders, that illustrate how deep personal relationships built on mutual respect and trust, and nurtured over time, can save a volatile business deal, inspire team members to greatness, ensure service excellence, bridge cultural divides, and create a long-term, profitable business.”
Edwin Fuller writes, “And my 10-million-plus miles have taught me a lot about the value of getting out from behind my desk and building relationships that span cultural differences.” He goes on to point out that “For any manager, knowledge of other cultures makes it easier to navigate the complexities of today’s multicultural workplace.” Fuller refers to his “10-million-plus miles,” which is actual air travel miles. The book is based on knowledge and information he gathered while traveling extensively to lead global expansion of Marriott International, Inc. during the 90s and 2000s. In August 2012, the book was published in Japanese and in 2014, it was published in Mandarin Chinese.
You Can’t Lead with Your Feet on the Desk provides details on the following:
Contents
- Ditch the Desk
- The Value of Values
- To Respect is to Inspire
- Trust Must Be Earned
- Learn to Communicate
- Lead from the Front
- The Past Lives On
- Cultivate Your Connections
About the author
Internationally recognized hospitality industry leader, educator and best-selling author, Edwin D. "Ed" Fuller is the former president and managing director of Marriott International and the current president of Laguna Strategic Advisors, a global consortium providing consulting services to independent businesses and organizations. He is also the current president and CEO of the Orange County Visitors Association, helping to expand tourism to Orange County, California into the global industry. An author and authority in the global hospitality industry, Fuller worked with Marriott for 40 years, the last 20 in the International Division. During his tenure with Marriott International, the organization expanded with the formation and operation of 555 international hotels in 73 countries with $8 billion in annual sales and creating 80,000 new jobs globally. Since joining Marriott in 1972, Fuller also implemented multiple environmental, youth and educational initiatives.
Fuller began his career at Marriott as a management trainee and was promoted throughout his career into executive leadership roles in marketing, sales, and operations. Titles held have included director of national and international sales and reservations, chief sales and marketing officer, and regional vice president. He was promoted to the global leadership role of international lodging operations as senior vice president and managing director and later to executive vice president and managing director. In addition, he chaired the international development committee.
An award-winning, active alumnus of Boston University (BU), Edwin D. Fuller was recognized with the Alumni Award in 1998. He currently serves on the board of overseers and as chairman for the advisory board at BU. He is also chairman of the advisory board for the University of California, Irvine's Merage School of Business and was appointed to the California State University hospitality industry advisory board. He completed the Harvard School of Business Advanced Management Program.
Passionate about giving back to the community, he has implemented multiple environmental, youth, and educational initiatives globally. Whenever he can, Ed contributes his expertise to multiple higher education and youth initiatives around the United States. He is also dedicated to programs focusing on environmental sustainability and the lowering consumption rates.
Edwin Fuller served as a captain in the United States Army; he was awarded the Bronze Star and an Army Commendation Medal for his exemplary service to his country during missions in Vietnam and Germany.
Reception
Bill Marriott states in his blog, “Among the many great management tips he shares are three that I recommend to you: One: to respect is to inspire...Number two: you have to earn trust...Third: lead from the front, as Ed certainly did in Egypt.” "You can't lead with your feet on the desk . . . or your brain on hold. Ed Fuller brings experience, intelligence, and heart to this inspiring guide to building relationships and the good things that follow when you do. The message is delivered in an engaging style that keeps you entertained and leaves you with lasting wisdom." - Michael V. Drake, MD, Chancellor, University of California, Irvine
"You Can't Lead With Your Feet On The Desk is a thorough examination of the role of relationship as the currency of every culture. Using his knowledge and experience, Fuller provides information on the importance of considering individual needs and interests in crossing cultural borders to putting those needs in the context in which they can best be utilized."
Publishing Information
Author(s): Edwin D. Fuller
Country: United States
Language: English
Publisher: John Wiley & Sons, Inc.
Publication date: 2011
Media type: Print (Hardcover)
Pages: 208
ISBN 978-0-470-87961-0 (first edition)
OCLC Number: HF5414.5.F865 2011
Dewey Decimal:
LC Classification: 662153769