Industry Point of sale Founded 2012 | Website pos.toasttab.com Area served United States of America | |
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Founders Steve Fredette, President, Aman Narang, President, Jon Grimm, CTO. Key people Chris Comparato, CEO
Tim Barash, CFO
Yi Chen, VP Product
Ellie Mirman VP Marketing
Rick Lamy, VP Sales Products Restaurant POS, Quick Service POS, Cafe POS, Bar POS, Mobile POS, Food Truck POS, Frozen Yogurt POS, Headquarters Boston, Massachusetts, United States | ||
Toast, Inc. is a cloud-based restaurant software company based in Boston, MA. The company provides a restaurant management and point of sale (POS) system built on the Android operating system. Toast was founded in Cambridge, Massachusetts in 2012 by Steve Fredette, Aman Narang, and Jonathan Grimm. In 2016, Toast received $30 million in a round of Series B funding from Bessemer Venture Partners and GV, formerly Google Ventures. Toast is used by thousands of restaurants, from small cafes to nationwide enterprises, across the U.S.
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Products
Toast's restaurant management system operates on the Android operating system. The backend can be managed via mobile device or via Web browser in real-time. Associated hardware includes: receipt printer, cash drawer, kitchen display screen, and card swipe.
Creation
Toast founders Steve Fredette, Aman Narang, and Jonathan Grimm met at software company Endeca after graduating from MIT in Cambridge, MA. After Endeca was acquired by Oracle, they left to start a company of their own. Grimm, Narang, and Fredette initially created a consumer app centered for mobile payments, customer loyalty, promotions, and social aspects that integrated with restaurants’ existing POS systems.
The company started to realize that restaurants had far more needs than just being able to accept payments using a phone or tablet. That’s why the company pivoted to a full restaurant technology platform, with solutions for POS, online ordering, gift cards, analytics and other features. Two years later, the company signed over 1,000 merchants across the United States and grew to more than 120 employees, requiring the company to upgrade its space from 7,000 square feet in Cambridge to 40,000 square feet at the Hatch Fenway co-working space
Recognition
In 2013, Toast received investments from several Boston executives, including former CEO of Endeca Steve Papa, who now serves as a board member for the company.
In 2015, Merchant Maverick named Toast one of the best POS systems for pizza parlors. In 2016, Toast was recognized as a "notable player in the restaurant technology landscape" by PYMNTS.com.
In early 2015, Toast announced Chris Comparato as its chief executive officer. Comparato previously served as senior vice president of customer success at Acquia and senior vice president of worldwide customer solutions at Endeca.
In August 2015, Toast announced that they signed 1,000 customers in under two years, revealing 550% year-over-year growth.
In November 2015, Toast released its first restaurant report, which analyzed the market for restaurant technology as well as restaurant owners’ challenges and preferred technology features.
In January 2016, Toast received $30 million in a round of Series B funding from Bessemer Venture Partners and GV, previously known as Google Ventures and an Alphabet company. The funding was led by BVP partner Kent Bennett and general partner and Android co-founder Rich Miner. Several undisclosed investors also participated in the round.
In May 2016, the New England Venture Capital Association (NEVCA) named Toast the winner of the Hottest Startup: A+ at the 2016 NEVY awards.
The company has been reviewed by CardPaymentOptions, Business News Daily, CardFellow, and Better Business Bureau