Suvarna Garge (Editor)

System Center Service Manager

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Covid-19
Developer(s)  Microsoft
Development status  Active
Platform  x64
Stable release  2016 / October 2016
Operating system  Microsoft Windows
Type  Systems management

System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.

References

System Center Service Manager Wikipedia


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