Puneet Varma (Editor)

Remote monitoring and management

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Remote monitoring and management (RMM) is the process of supervising and controlling software systems (such as those on desktops, servers and mobile devices) by means of a locally installed agent that can be accessed by a management service provider.

Functions include the ability to:

  • install new or updated software remotely (including patches, updates and configuration changes)
  • detect new devices and automatically install the RMM agent and configure the device
  • observe the behavior of the managed device and software for performance and diagnostic tasks
  • perform alerting and provide reports and dashboards

    • RMM is an efficient endpoint monitoring app that allows administrators to manage and monitor multiple endpoints from one centralized console.

    References

    Remote monitoring and management Wikipedia
    (Text) CC BY-SA