Supriya Ghosh (Editor)

Pypestream

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Industry
  
Mobile applications

Founded
  
2015

Founder
  
Richard Smullen

Pypestream is a software company based in New York. It was founded in April 2015 by Richard Smullen, the co-founder of Genesis Media LLC. In late December 2015, Pypestream's mobile application launched in beta. By April 2016, the company had 500 businesses signed up and using the messaging platform, including Washington Gas and Billboard. Pypestream has offices in New York City and San Francisco. In 2016, the company was named in the Red Herring list of 100 most exciting startups in North America. Pypestream announced a partnership with Discovery Health, the largest medical scheme administrator in South Africa, in order to include the Pypestream technology in the app for members of Discovery Health Medical Scheme. By 2016, there were over 12,000 businesses using Pypestream. In July 2016, Pypestream partnered with Insurance Thought Leadership to create a messaging platform and chatbot specialized for insurance customer service.

The Pypestream messaging platform aims to connect businesses with consumers. Each company account includes a "Pype" and "Streams" for various types of communications. The application uses artificial intelligence and machine learning in order to automate customer service.

References

Pypestream Wikipedia