Industry Telecom and Software Founder Matt Ervin Website www.plumvoice.com | Founded 2000 Key people CEO: Andy Kuan | |
Type Privately Held / Employee-Owned | ||
The Plum Group, Inc. (DBA Plum Voice) is a company that provides interactive voice response platforms, systems and hosting services to developers and companies to automate call center and business processes over the phone.
Products and services include:
Plum is headquartered in New York City with offices in Boston, Denver and London.
History
Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to create technologies for personalized audio communication. By 2001, Plum had commercialized the open-standard Plum VoiceXML IVR platform which facilitated the creation of dynamic telecom applications. Since then Plum has continually refined this product with supplemental tools and applications, while remaining a certified supporter of the open-standard VoiceXML 2.0 specification.