 | ||
No fault found (NFF) is a term used in the field of maintenance, where a unit is removed from service following a complaint of a perceived fault by operators or an alarm from its BIT (built-in test) equipment. The unit is then checked, but no anomaly is detected by the maintainer. Consequently, the unit is returned to service with no repair performed.
If there is an underlying fault that has not been detected the unit may be returned for repair several times with no fault identified.
The NFF problem
As the figure shows once a fault has been reported, investigated, and no fault found any future problems caused by the fault cause additional work which is a waste of maintainer time. Different causes have been suggested for this issue.
The fact remains that no fault found causes a cost to industry. NFF is thought to cost the United States Department of Defense in excess of US$2 billion per year.
Alternative descriptors:
- No Fault Found (NFF)
- Cannot Duplicate (CND)
- Fault Not Found (FNF)
- No Trouble Found (NTF)
- No Defect Found (NDF)
- Hidden Failures
- False Failures