Keystone Accountability

Founded in 2004, Keystone Accountability is a not-for-profit organization with locations in United Kingdom, South Africa, United States. Keystone's mission strives to improve the effectiveness of social purpose organizations. Using benchmarking surveys, feedback and analysis, Keystone consults on NGOs, international development agencies, and major foundations to plan, measure and report social change. In 2009, Keystone blended participatory evaluation and customer satisfaction to create a new methodology referred to as Constituent Voice.