Revenue £194m GBP (2008) CEO Mike Logue (Aug 2013–) Founded 1985 | Website www.dreams.co.uk Owner Sun Capital Partners Type of business Limited | |
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Industry Furniture retailing and manufacturing Key people Mike Logue (Chief executive) Products Beds
Bedroom furniture
Bedsteads
Duvets
Futons
Mattresses
Pillows Headquarters High Wycombe, United Kingdom Profiles | ||
Dreams is a United Kingdom-based bed retailer and manufacturer specialising in beds, mattresses, bedroom furniture and bed linen. The first Dreams store opened in 1987, in Uxbridge and today there are 170 stores nationwide. The company has its own purpose-designed mattress factory, and currently employs around 1,500 people, across a network of retail showrooms. The first Dreams store opened in 1987. By 2000, Dreams had 50 stores, and opened its own mattress factory.
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Administration
In April 2013, Dreams PLC went into an pre packaged administration, and was purchased by Sun European Partners. Now trading as Dreams Ltd.
Sponsorships
Dreams was the main sponsor of the Channel 4 reality television show Celebrity Big Brother from its sixth series in 2009 to its seventh series in 2010. In 2013, they then sponsored the eleventh series of Celebrity Big Brother, this time on Channel 5.
Investigations
Investigations in to the business's operations have been conducted by the United Kingdom's Office of Fair Trading in 1998 and again in 2001, due to contracts in breach of the Unfair Terms in Consumer Contracts Regulations 1999. Following customer complaints, the company was also investigated and featured on BBC's Watchdog programme. In response to this matter Dreams made an apology on the programme.
In February 2007, Dreams was investigated and censured by the Advertising Standards Agency for misleading claims in its promotional material. In 2010, another complaint against Dreams was upheld by the ASA, which ruled that Dreams' advertising broke the rules regarding truthfulness, and contained misleading advertising without evidence to back up its claims.
Awards
In the 2014 Which? "Mattress Brands League Table", Dreams was given a satisfaction score of 57%, nine points below Bensons, the next poorest. Dunlopillo, Marks and Spencer, John Lewis, and VI-Spring, scored over 80% in the same survey.