Contact Telecom

Updated on Oct 18, 2023

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Type Privately held company Area served Worldwide		Headquarters Manchester, NH, USA Website ContactTelecom.com
Industry Telecommunications IT services Key people James Buttafuoco - managing partner Peter Yelle - partner

Contact Telecom is a telecommunications and IT services company that develops data processing and software services for the telecommunications industry, established in 1998.

Based in Manchester, New Hampshire, Contact Telecom offers carriers, service providers, telecommunication companies, Internet service providers, wireless, voice over IP, competitive local exchange carriers, incumbent local exchange carriers, cable companies and cloud computing providers a way to manage their invoice and usage data through cost management, revenue assurance and customer care initiatives. Its flagship service, Billing Data Analyzer (BDA), automates data processing to further drive a company's overall profitability models.

Services

Billing Data Analyzer – secure and scalable web-based software which integrates existing business processes and applications. Service is composed of Reader+, Cost Assurance and Margin Assurance.

Reader+ – a data file processing service which deciphers the contents of billing and usage data files. Processes over 750 vendor data file formats for invoices and usage and presents the data in clear formats for further reporting and analysis

Cost assurance – offers carriers data processing for invoices and usage; invoice management workflow; auditing with dispute creation and management; cost allocation; and AP integration

Margin assurance – supports data file processing; processing retail and wholesale billing files; usage cost allocation for UNEP and UNEL; cost allocation with APT/GL assignment; revenue allocation; account profitability (costs to revenue reconciliation)

References

Contact Telecom Wikipedia

(Text) CC BY-SA