The Commissioner for Complaints for Telecommunications Services, is a Canadian agency that addresses telecommunication services complaints. The CCTS is a non profit corporation incorporated under Canadian federal legislation. The Canadian Radio-television and Telecommunications Commission of Industry Canada, Canada’s telecommunications regulators, (counterpart of the US Federal Communications Commission (FCC)) ordered all providers with annual Canadian telecom revenues greater than $10 million to participate in the Commissioner for Complaints for Telecommunications Services and to provide its funding.
Participating providers
At this time, Petro-Canada Mobility is not a member of the Commissioner for Complaints for Telecommunications Services.
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450Tel Access Communications
All Communications Network of Canada (ACN Canada)
Atria Networks
Bay Communications
Bell Aliant
Bell Canada
Blink Communications
Cablevision du nord du Québec
CallSelect
Canada Direct (CD Tel)
Canada Payphone Corporation
Canopco
Caztel
Chatr Wireless
Cityfone Telecommunications
Cogeco
Cogeco Data Services
Cogent Canada
Distributel
Dryden Mobility
Eastlink (Amtelecom, Halifax Cablevision Ltd., People’s Tel GP Inc., Persona)
ENMAX ExaTEL
Execulink
Fido
Freedom Mobile
Global Crossing Telecommunications Canada
Globalive Communications
Globalstar
Group of GoldLine
Koodo
LooneyCall
LuckyCall
MCI Canada
Mobilicity
Mountain Cablevision
MTS Allstream
Net Reach
NorthernTel
Northwestel
OneConnect Services
Ontera
Opcom Hospitality Solutions
Phonetime
Premiere Conferencing (Canada)
Primus
Quinte Long Distance
Rogers
SaskTel
Sears Connect
Shaw
Simcoe County Long Distance
Sogetel
Solo
Speak Telecom
Startec
Tata Communications
TBayTel
Telebec
Telehop
Telizon
Telus
TeraGo Networks
Uniserve
Verizon Canada
VIANET
Vidéotron
Virgin Mobile Canada
Vodalink Telecom
Vonage
WestNet Wireless
Win-tel
Yak Communications