Australian Passport Office is an independent operating agency of the Government of Australia with bureaucratic oversight provided through the Department of Foreign Affairs and Trade (DFAT) portfolio. It provides passports to Australian citizens in Australia and overseas under the Australian Passports Act 2005 and related laws. In some cases they also issue other types of travel documents. DFAT has offices in each of the nine Australian capital cities.
Agents
The Australian Passport Office work with two agents, Australia Post and Australian Passport Information Service (APIS). Australia Post provides a nationwide passport service on behalf of DFAT through over 1,700 outlets . Its role includes distributing application forms for Australian passports, receiving Australian passport applications and renewal applications and interviewing applicants. The Australian Passport Information Service (APIS) provides a high quality telephone information service for Australian passport clients.